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Privacy Policy

Effective Date: December 15, 2025



This Privacy Policy explains how TherapyHive (“TherapyHive,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information obtained through our website and related services (the “Platform”). By using TherapyHive, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you provide directly



We may collect information you voluntarily provide, including:

  • Account details (such as name, email address, and password)
  • Therapist profile information (including education, experience, qualifications, photos, and business details)
  • Communications (messages, inquiries, reviews, or support requests)
  • Payment and billing information (processed by third-party payment providers; TherapyHive does not store full payment card details)

Information collected automatically


When you use the Platform, we may automatically collect:

  • Device and browser information (such as browser type and operating system)
  • Usage data (pages visited, actions taken on the Platform)
  • IP address and general location data

We collect this information to operate, maintain, improve, and protect the Platform.

How We Use Your Information

We use your information to:

  • Provide and operate the platform
  • Create, authenticate, and maintain user accounts
  • Display therapist profiles and manage directory listings
  • Process payments and subscriptions for therapists
  • Communicate with users regarding updates, support, administrative notices, and security
  • Improve Platform functionality and user experience
  • Enforce our Terms of Use and other policies
  • Detect, prevent, and address fraud, misuse, or security issues

TherapyHive does not sell personal information.

Sharing Your Information

We may share information as necessary and appropriate with:

  • Therapists, when you choose to contact or interact with them through the Platform
  • Service providers that support Platform operations (such as payment processors, hosting services, analytics providers), subject to confidentiality obligations
  • Legal or regulatory authorities, when required by law or to protect our rights, safety, or property
  • Other users, but only information you choose to make public (for example, therapist profile details or reviews)

We share only the minimum necessary data and only for legitimate operational purposes.

Therapist Data and Public Listings

Therapists who create profiles on TherapyHive acknowledge and agree that:

  • Certain professional information (such as credentials, experience, practice details, pricing, and locations) may be publicly visible
  • They are responsible for ensuring their information is accurate, current, and compliant with applicable professional and legal obligations

TherapyHive does not verify, endorse, or supervise therapists listed on the Platform.

Cookies and Tracking Technologies

Therapy Hive uses cookies and similar technologies to:

  • Maintain login sessions
  • Personalize user experience
  • Analyze site usage and performance
  • Enhance security and prevent misuse

You can manage cookies through your browser settings. Disabling cookies may affect certain Platform features.

Data Storage and Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill operational, contractual, or legal obligations.

Your Rights and Choices

If you are a resident of New York, you have certain rights under applicable state privacy and consumer protection laws. Depending on the nature of your relationship with TherapyHive and the data we hold, you may have the right to:

  • Access the personal information we maintain about you
  • Request corrections or updates to inaccurate information
  • Request deletion of your account or personal data, subject to legal and contractual obligations
  • Withdraw consent for certain uses of your information
  • Request a copy of your data, where applicable

We will respond to verified requests within a reasonable timeframe and in accordance with applicable New York law.

Requests may be submitted using the contact information below.

Children’s Privacy

TherapyHive is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal data from a minor has been collected, we will take steps to delete it.

International Data Transfers

Your information may be stored or processed in countries other than your country of residence. By using the Platform, you consent to such transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated effective date. Continued use of the Platform constitutes acceptance of the revised Policy.

Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:
[email protected]